I’m a parent with questions about how to search for child care. Whom should I contact?
The Office of the State Superintendent of Education (OSSE) partners with a child care resource and referral agency who can assist parents and families with questions about child care. Please contact DC Child Care Resource and Referral at firstname.lastname@example.org.
I have a question about the My Child Care DC website. Whom should I contact?
Please contact OSSE’s Communications team at OSSE.Communications@dc.gov.
How can I report a complaint or unusual incident at a child development facility?
To make a complaint about child care services call the Complaint and Unusual Incidents Hotline at (202) 727-2993 or send an email to OSSE.ChildcareComplaints@dc.gov Complaints may also be faxed to the Compliance and Integrity Division at (202) 727-7295.
I’m a child care provider licensed in the DC and want to update the information on my profile on My Child Care DC. Whom should I contact?
You should contact your OSSE licensing specialist. Please see the information below for a list of OSSE licensing specialists. If you are not sure who your licensing specialist is, call (202) 727-1839.
|Pushpa Agarwal||(202) 442-4712||Pushpa.Agarwal@dc.gov|
|Candia Faison||(202) 442-4783||Candia.Faison@dc.gov|
|Kimberly Handon-Lindsey||(202) 442-5871||Kimberly.Handon-Lindsey@dc.gov|
|Kanell Johnson||(202) 442-4713||Kanell.Johnson@dc.gov|
|Yesset Makonnen||(202) 727-8132||Yesset.Makonnen@dc.gov|
|Joy Miller||(202) 727-8156||Joy.Miller@dc.gov|
For other questions about licensing, facilities inspections, or requirements for child care providers, please contact the Licensing Unit at (202) 727-1839.
If you need help in your language, please call (202) 829-2500 for free interpreter assistance.