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I’m a parent with questions about how to search for child care. Whom should I contact?

The Office of the State Superintendent of Education (OSSE) partners with a child care resource and referral agency who can assist parents and families with questions about child care. Please contact DC Child Care Resource and Referral at osse.dcchildcareconnections@dc.gov.


I have a question about the My Child Care DC website. Whom should I contact?

Please contact OSSE’s Communications team at OSSE.Communications@dc.gov.


How can I report a complaint or unusual incident at a child development facility?

To make a complaint about child care services call the Complaint and Unusual Incidents Hotline at (202) 727-2993 or send an email to OSSE.ChildcareComplaints@dc.gov Complaints may also be faxed to the Compliance and Integrity Division at (202) 727-7295.

I’m a child care provider licensed in the DC and want to update the information on my profile on My Child Care DC. Whom should I contact?

You should contact your OSSE licensing specialist. Please see the information below for a list of OSSE licensing specialists. If you are not sure who your licensing specialist is, call (202) 727-1839.

Pushpa Agarwal (202) 442-4712 Pushpa.Agarwal@dc.gov
Candia Faison (202) 442-4783 Candia.Faison@dc.gov
Kimberly Handon-Lindsey (202) 442-5871 Kimberly.Handon-Lindsey@dc.gov
Kanell Johnson (202) 442-4713 Kanell.Johnson@dc.gov
Yesset Makonnen (202) 727-8132 Yesset.Makonnen@dc.gov
Joy Miller (202) 727-8156 Joy.Miller@dc.gov

For other questions about licensing, facilities inspections, or requirements for child care providers, please contact the Licensing Unit at (202) 727-1839.

If you need help in your language, please call (202) 829-2500 for free interpreter assistance.

  • Amharic: በአማርኛ እርዳታ ከፈለጉ በ (202) 829-2500 ይደውሉ። የነፃ አስተርጓሚ ይመደብልዎታል።
  • Chinese: 如果您需要用(中文)接受幫助,請電洽 (202) 829-2500,將免費向您提供口譯員服務
  • French: Si vous avez besoin d’aide en Français appelez-le (202) 829-2500 et l’assistance d’un interprète vous sera fournie gratuitement
  • Korean: 한국어로 언어 지원이 필요하신 경우 (202) 829-2500 로 연락을 주시면 무료로 통역이 제공됩니다.
  • Spanish: Si necesita ayuda en Español, por favor llame al (202) 829-2500 para proporcionarle un intérprete de manera gratuita.
  • Vietnamese: Nếu quý vị cần giúp đỡ về tiếng Việt, xin gọi (202) 829-2500 để chúng tôi thu xếp có thông dịch viên đến giúp quý vị miễn phí.



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